PDX Caf Associate FOH - FT
Company: Tillamook Creamery
Location: Portland
Posted on: May 4, 2024
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Job Description:
PDX Cafe Associate (FOH)
Come join the Tillamook Team where our philosophy is
Dairy Done Right.
As an independent farmer-owned cooperative, we have been guided by
good, honest values since 1909. We believe in putting quality over
profit, natural over artificial, and that hard work can never be
outsmarted. We re taking a stand for real food because everyone
deserves better.
About you:
What does real food mean to you? Is your favorite dish a cheesy
casserole? Perhaps a decadent and indulgent ice cream? Either way,
your identification with food is important to us. People who fit
well here at Tillamook commit to quality in everything they do. Our
team members understand our vision, contribute to our mission,
thrive on innovative thinking, hard work, and good, honest
values.
About us:
Our team members understand our vision, contribute to our mission,
thrive on innovative thinking, hard work, and good, honest values.
We live by these shared values: We are Good Stewards, we believe in
Uncompromising Quality, We work as One Team, We Play to Win, and We
Genuinely Care for each other.
What you will do:
The PDX Market Food Service Associate contributes to the successful
day-to-day operations with world-class guest experience and
providing a safe and respectful environment for guests and
employees alike. This position connects the Tillamook brand and
guests together through outstanding customer service, knowledge of
all food and beverage products, completing sales transactions, and
maintaining business operations. The PDX Market FOH/Food Service
will report directly to the PDX Market Management Team and will be
responsible food service stations, maintaining store cleanliness,
proper cash handling procedures, stocking, and adhering to all food
and sanitary guidelines, as well as all other responsibilities
directed by the management team.
Here s a day in the life:
Greet all guests that enter the store. Create a genuine guest
experience through a high level of attention and service. Possess
strong customer service skills.
Take guests
orders, projecting a pleasant and professional manner.
Work with a team to provide the highest level of hospitality.
Assist customers on the market floor by locating
product/merchandise and actively suggestive selling.
Serve customers by taking orders and/or completing transactions on
the POS system.
Maintain up-to-date knowledge on all menu items and products to
answer customer questions, provide information, and resolve all
inquiries.
Scoop and serve ice cream following portion and quality
standards.
Maintain knowledge of current market promotions, trends, and store
inventory.
Keep floors clean and free of debris. Clean and maintain beverage
station, order counter, sample area, and merchandise island. Keep
the work area sanitary.
Clean all shelving, refrigerated self-serve areas, and service
areas behind counters daily. Maintain a high level of cleanliness
and organization in the market at all times.
Perform Opening/closing procedures scheduled for that shift.
Stock set-up areas behind counters daily and replenish supplies as
needed.
Stock and fill shelves with merchandise, including beverages,
confections, cheese, souvenirs, and gift items.
Assist in maintaining store visual objectives, housekeeping
standards, and floor replenishment.
Support the kitchen with prep, set up, stocking, and any other
chores needed in preparing customer s orders and/or grab-n-go
s.
Uphold the integrity of the food and beverage program with brand
standards, techniques, and adhering to local and state law.
Help with the retrieval of ice cream orders from freezer
storage.
Establish and maintain effective relationships with employees,
supervisors, guests, and airport personnel.
Assist manager and lead with various duties when proper training
has been received.
Act as a team player and be able to interact with staff at all
levels of the company.
Demonstrate excellent time-management skills with the ability to
work independently with little supervision.
Education and Requirements:
High School Diploma or GED
Food Handler s Card certification
Alcohol Servers Permit required
3 years cafe, retail, and/or food service experience
Physical requirements: Long periods of standing, walking and
lifting 25#
Possess the ability to read, write, and interpret instructional
documents such as reports and procedure manuals. Excellent written
and verbal communication skills
Demonstrated intermediate computer literacy with knowledge of
Microsoft Word, Outlook, and Excel, SharePoint, and POS systems
Must be able to pass a 10-year background check for airport
security clearance
Must be able to acquire SIDA Badge for Port of Portland/PDX
Airport
ServSafe Certification optional
Open and flexible availability
Industry-leading benefit and reward programs:
We offer outstanding benefits to our employees. For more
information, please visit the careers page:
www.tillamook.com/careers.
We are committed to creating a diverse culture and inclusive
conditions where all employees are heard, valued, and feel a sense
of belonging. We rely on different perspectives, thoughts,
backgrounds, and cultures to inform our work, to help us be better
as a brand and as an employer and to fuel our success. We are
seeking talent from a wide range of diversity, perspectives, and
backgrounds to join our exceptional organization and help us build
our future.
Tillamook County Creamery Association (TCCA) is a Drug-Free
Workplace. EEO/AA
Keywords: Tillamook Creamery, Tigard , PDX Caf Associate FOH - FT, Other , Portland, Oregon
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