Porsche Service Advisor
Company: Sunset Imports Inc
Location: Beaverton
Posted on: February 15, 2026
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Job Description:
Job Description Job Description Pay Range: $100,000 – $155,000
Rare opportunity to join Porsche Beaverton as a Service Advisor!
Porsche Beaverton is seeking a highly motivated and
customer-focused Service Advisor to join our award-winning team. As
a Porsche Service Advisor, you will be the trusted liaison between
our clients and our service department, ensuring every guest
receives the world-class care and attention that defines the
Porsche brand. Your ability to deliver an exceptional customer
experience, manage service needs with precision, and foster
long-term relationships will be key to both customer satisfaction
and the success of our business. If you have a proven track record
in luxury automotive service advising and thrive in a
high-performance, client-centered environment, this could be the
perfect opportunity for you. Responsibilities: Greet clients in a
professional, welcoming manner and serve as their dedicated point
of contact throughout the service process. Listen attentively to
customer concerns, accurately document vehicle symptoms, and ensure
repair requests are captured clearly for technician diagnosis.
Clearly explain vehicle maintenance and repair recommendations,
ensuring clients understand all aspects of service performed.
Prepare accurate and transparent repair orders, estimates, and
invoices. Coordinate with technicians and the parts department to
ensure efficient workflow and timely availability of required
components. Provide regular status updates to clients, maintaining
communication from drop-off to delivery. Review completed work with
clients at vehicle delivery, ensuring satisfaction and addressing
any concerns. Develop lasting client relationships that build trust
and loyalty, supporting long-term retention. Maintain up-to-date
knowledge of Porsche vehicles, technologies, service campaigns, and
manufacturer standards. Participate in Porsche training and
professional development programs to enhance technical knowledge
and customer service skills. Requirements: At least 2–3 years of
experience as a Service Advisor, preferably with luxury or
high-performance brands. Proven ability to deliver outstanding
customer service in a fast-paced environment. Strong communication
skills, both verbal and written, with the ability to explain
complex technical issues in simple terms. Ability to accurately
assess and communicate vehicle issues while ensuring diagnostic
details are documented correctly. Organizational excellence and
attention to detail in handling multiple clients and repair orders
simultaneously. Proficiency with dealership management systems
(DMS), scheduling, and CRM tools. Team-oriented mindset with the
ability to collaborate across departments. Valid driver’s license
with a clean driving record. We offer the following benefits:
Competitive compensation plan based on performance. Medical,
Dental, and Vision insurance, with optional supplemental coverage
for additional peace of mind. Life insurance coverage. Paid Time
Off (PTO) after 90 days of employment. Paid holidays. Career growth
and advancement opportunities within the Sunset family of
dealerships. Paid manufacturer certification and training programs.
Employee vehicle purchase & service discount programs. 401(k)
retirement plan. If you are ready to represent two of the world’s
most respected performance-luxury brands and thrive in a
high-expectation, high-reward environment, apply today! All roles
at Sunset Porsche Audi are on-site and in person, reflecting our
premium retail environment and our commitment to delivering an
exceptional experience for both internal teams and external
clients. This is where presence, precision, and service excellence
matter. Non-exempt roles are typically scheduled for approximately
40 plus hours per week, and exempt roles for approximately 45 to 50
plus hours per week. Sunset Imports is an Equal Opportunity
Employer, dedicated to maintaining a drug-free workplace. All
employment is contingent on successful completion of a drug test
and background screening. We participate in E-Verify.
Keywords: Sunset Imports Inc, Tigard , Porsche Service Advisor, Customer Service & Call Center , Beaverton, Oregon
