Service Care Coordinator & Maternity Case Management
Company: Yakima Valley Farm Workers Clinic
Location: Woodburn
Posted on: May 6, 2024
Job Description:
Join our team as a Service Care Coordinator at Salud Medical
Center in Woodburn, Oregon!
We believe we are more than a job at Yakima Valley Farm Workers
Clinic. We're an FQHC committed to providing patient-centered care
to communities. Compassion is at the core of our approach. We treat
patients according to their preferences, regardless of location,
origin, or ability to pay. Our doors are open to all, regardless of
their citizenship status.
This position includes home visiting as part of the essential
functions.
These short clips share a glimpse of our dedication to our
communities, our health, and our families:
WE are Yakima - WE are Family
YVFWC - And then we grew
What We Offer
- $19-$23/hour DOE with the ability to go higher for highly
experienced candidates
- 100% Employer-paid health insurance including Medical, dental,
vision, Rx, 24/7 telemedicine
- Profit sharing & 403(b) retirement plan available
- Generous PTO, 8 paid holidays, and much more!
Essential Functions/Responsibilities/Duties
- Executes incoming calls, assesses client/patient needs, and
identifies appropriate comprehensive and individualized services to
serve each client/patient best.
- Collects appropriate documentation to support and determine
program services eligibility.
- Assists client/patient with scheduling dates for appointments
or classes.
- Processes patient referrals for various services, including
medical, dental, and behavioral health programs.
- Monitors and documents active referrals and client
participation.
- Assists patients with completing applications and forms
required by the program(s) they will participate in. Ensures
patient information is complete and entered into the appropriate
data system.
- Responds to basic questions from patients.
- Provides follow-up contact with patients regarding service and
referrals recommended. Encourages client participation and
retention in various programs and classes.
- Performs work to align with productivity goals and standards,
including # patients, # encounters, # appointments scheduled, and #
classes facilitated.
- Provides program administrative support such as data entry,
client file management, report development, and contract
compliance.
- Coordinates and promotes YVFWC programs. Recruits
clients/patients for dental services, medical services, social
services, or education classes. Reserves conference rooms, obtains
supplies, and organizes snacks for classes.
- Presents program information in various internal and external
community meetings and functions as requested.
- Performs other duties as assigned.
QUALIFICATIONS
- Education: High School Diploma or General Education Diploma
(GED)
- Experience: One year of administrative support and customer
service experience is required. One year's health care or social
services experience is required. Two years of administrative
support experience in a social services or healthcare setting is
preferred.
- Licenses/Certificates/Registration: Applicable license or
certification. Some positions may require program-specific
certification. Valid Driver's License and proof of automobile
liability insurance coverage.
- Knowledge/Skills/Abilities: Bilingual (English/Spanish)
preferred. To receive bilingual differential pay, you must
demonstrate the ability to communicate at level 9 on the language
proficiency scale. Ability to plan, coordinate, and organize work
projects. Ability to provide professional written and verbal
presentations. Ability to prioritize work and handle various tasks
simultaneously, with frequent interruptions. Ability to interact
professionally with the public, patients, and clinic staff. Ability
to understand and apply program requirements and applicable local,
state, and federal guidance. Knowledge of the social and health
agencies in the area and the services they provide. Effective
verbal, written, and listening communication skills. Basic
proficiency with various computer programs, including Microsoft
Office, Word, and Excel.
About YVFWC
We serve over 197,000 patients across 28 medical clinics, 15 dental
clinics, 11 pharmacies, and 49 program sites in two states. We are
Level 3 Certified as a Patient-Centered Medical Home (PCMH). With
integrated services including medical, dental, pharmacy,
orthodontia, primary care nutritional counseling, autism screening,
and primary care behavioral health, YVFWC's patient-centered model
of care offers patients the full spectrum of care and shelter
assistance, energy assistance, weatherization, HIV and AIDS
counseling and testing, home visits, and four mobile medical/dental
clinics.
Working at YVFWC
Working in our organization means being a passionate champion for
those who have no voice. It means having the opportunity to work
with underserved populations and with peers committed to the same
work.
At Farm Workers Clinic
- We will consistentlytrustone another to work for the common
good.
- We will fosterintegrityby demonstrating ethical behavior and
insisting on doing what we say we will do.
- We will demonstratetransparencyby being candid and truthful no
matter the risk.
- We will createpartnershipsto strengthen ourselves and our
community.
- We will fight forjust treatmentfor all individuals.
- We will letjoyin.
- We have thecourageto be an agent of change and refuse anything
short of excellence.
Our mission celebrates diversity. We are committed to
equal-opportunity employment.
Contact us at ...@yvfwc.org to learn more about this
opportunity!
Keywords: Yakima Valley Farm Workers Clinic, Tigard , Service Care Coordinator & Maternity Case Management, Executive , Woodburn, Oregon
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