Health Care Assistant
Company: Planned Parenthood Of Southwestern Oregon
Location: Springfield
Posted on: April 1, 2026
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Job Description:
About Planned Parenthood of Southwestern Oregon Planned
Parenthood of Southwestern Oregon (PPSO) has been dedicated to
providing expert reproductive health care and sexuality education
in Southwestern Oregon for over 55 years. PPSO provides more than
30,000 patient visits each year at four health centers and via
telehealth. PPSO is also regarded as the region’s most respected
provider of medically accurate sexuality education for young people
and adults, as well as training programs for professionals who work
with youth and families. Education and training programs make over
10,000 contacts each year, transforming the lives of young people
in southwestern Oregon. PPSO’s essential health services include
breast and cervical cancer screenings, well-woman annual exams,
birth control, abortion care, LGBTQ health, STI prevention, testing
and treatment, pregnancy testing, PrEP (Pre-exposure prophylaxis),
HPV vaccinations, vasectomies, and more. Join our dedicated and
mission driven team as we work to serve more than 40,000
individuals a year with comprehensive reproductive healthcare ,
education, and advocacy. For more information, visit
www.ppsworegon.org . Position Summary Under the direction of the
Health Center Manager, the Health Care Assistant (HCA) will work as
a member of a team that operates from established procedures to
ensure compliance and efficiency in the day-to-day operations of
the reproductive health center and facilitate high quality,
inclusive patient care. RESPONSIBILITIES: Essential Duties Maintain
patient medical records in good order, utilizing standard language
and approved abbreviations and following accepted medical standards
for charting. During each patient visit obtain/record accurate
vital signs and interview patients to obtain medical history,
identify specific visit needs and/or medical problems and answer
patient questions. Arrange referrals as necessary. Dispense
medications and contraceptives, including injections, at the
direction of the Medical Director, and under the supervision of the
registered nurse or clinician. Administer tests required to deliver
all patient services provided, which includes but is limited to
pregnancy test, HIV, urine analysis dip and hemoglobin. Deliver all
information in a non-judgmental objective manner to promote the
individual’s right to obtain reproductive services at their
discretion. Calling patients when necessary and answering patient
questions. Obtain and prepare lab samples in accordance with
established protocol, file laboratory reports, maintain the lab
area and lab equipment, and document quality control measures.
Perform routine clinic maintenance to ensure a safe and sanitary
environment. Adhere to affiliate goals and policies on
professionalism, wait time in-clinic and on the phone, and the
system for addressing client complaints. Attend special meetings
and assist Clinic Manager with new hire training as necessary. Stay
up to date with the policies and procedures of Planned Parenthood
to ensure compliance with pertinent government regulations
including OSHA, CLIA and HIPAA. Other duties as assigned. Equity
and Culture Participate and engage in PPSO DEIB initiatives.
QUALIFICATIONS AND EXPERIENCE: The responsibilities listed below
are representative, but not all inclusive of the knowledge, skill,
and/or ability necessary to satisfactorily and successfully perform
the essential duties of this position. Reasonable accommodation may
be made to enable individuals with disabilities to perform the
essential functions of this position. Minimum Required
Qualifications High School Diploma. Demonstrated experience
following policies and procedures. Preferred Qualifications At
least 1-year previous customer service experience. Strong verbal
and written communication skills; Bilingual is a plus. Previous
experience in an office and/or medical setting. Familiarity with
HIPAA compliance. Understanding of basic computer operations.
Professional Competencies Team oriented with strong interpersonal
skills. Flexible and able to adapt to different situations.
Analytical with an acute attention to detail. Strong
decision-making skills and able to take initiative. Effective
stress management skills. Travel & Availability Requirements Must
reside within a reasonable commuting distance from primary health
center.
Keywords: Planned Parenthood Of Southwestern Oregon, Tigard , Health Care Assistant, Healthcare , Springfield, Oregon
