Director Of Restaurant Operations
Company: CAFE YUMM
Location: Portland
Posted on: February 13, 2026
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Job Description:
Job Description Job Description EMPLOYER: Beau Delicious!
International, LLC dba Café Yumm! Position Title : Director of
Restaurant Operations Reports To : President Classification :
Full-Time, Salaried FLSA Status : Exempt Department : Operations:
Restaurants Job Description SCOPE OF CONTRIBUTION AND
RESPONSIBILITY The Director of Restaurant Operations plays a
pivotal role in driving Café Yumm!’s Mission by providing superior
restaurant management services at all company owned restaurant
locations. This position requires a unique combination of
leadership, operational expertise, and strategic thinking to ensure
smooth day-to-day operations and long-term growth. All Team Members
must be familiar with and follow to the best of their ability the
Mission Statement and Statement of Core Values. ESSENTIAL FUNCTIONS
Provide visible leadership and inspire and motivate teams, create a
positive work culture, and set clear expectations. Effective
leadership fosters engagement, accountability, and high performance
across all restaurant locations. Understanding customer preferences
and delivering exceptional experiences is crucial. Champion guest
satisfaction and be attentive to feedback and trends. Attain the
financial objectives of the restaurants through effective
management of people, product, and guest services, including a
focus on the revenue, expense, and profit components. Develop and
implement the strategic direction to ensure that financial goals
are met, including revenue, costs, and profits. Embrace change,
adjust strategies quickly, and remain calm under pressure. Manage
and follow up on daily operations. Analyze the external and
internal factors to determine where improvements may be made and
how to implement those improvements. Ensure throughput and
follow-up. Communicate with urgency and professionalism.
Proactively develop team members to ensure consistency for growth
within the company. Collaborate with Training and Development to
ensure that effective training practices and tools are being used
in the restaurants to ensure consistent guest services and food.
Assist Area Managers, Restaurant Managers, and Assistant Managers
to ensure the smooth and efficient operations of restaurants.
Support, reinforce, and align decisions with Café Yumm! Purpose,
Mission, and Core Values. Perform all other duties as assigned.
EDUCATION, TRAINING, AND EXPERIENCE 1. Bachelor’s degree,
preferably in a business field. 2. 5 years of experience as a
regional or area manager. 3. Strong knowledge of restaurant
operations, including food safety, inventory management,
scheduling, and cost control. The director should optimize
processes to maximize efficiency and profitability. 4.
Understanding profit and loss statements, budgeting, forecasting,
and analyzing financial performance enables better decision-making
and resource allocation. 5. Recruiting, training, and coaching
managers and staff to build high-performing teams. Succession
planning and talent retention are also important. ?6. Developing
and executing business strategies to expand market share, launch
new initiatives, and achieve company goals. 7. Clear, effective
communication with employees, senior management, vendors, and
customers is key to ensuring alignment and resolving issues
swiftly. 8. Ability to identify operational challenges and
implement practical solutions quickly and efficiently. 9.
Familiarity with restaurant management systems, POS technology, and
digital marketing tools helps streamline operations and enhance the
customer experience. 10. Ensuring consistent food quality, service
standards, and cleanliness across all locations. 11. Staying
up-to-date with health, safety, labor, and food regulations to
maintain compliance and avoid risks. 12. At least ten (10) years in
the restaurant industry, holding more positions with greater
responsibility, including at least five (5) years of multi-unit
management experience. 13. Possess a valid Oregon State driver’s
license with a satisfactory motor vehicle record pursuant to BDI’s
policies. 14. Must be ServSafe certified or be able to timely
obtain certification with required score. PHYSICAL ACTIVITIES
REQUIRED TO PERFORM ESSENTIAL FUNCTIONS Sitting/Mobility:
Approximately 50% of time is spent working at a desk with a
computer and the surrounding office environment. Approximately
10-20% of time is spent travelling from restaurant or business
office to other locations. Approximately 20-30% of time is spent
moving around work areas in the restaurant and adjacent vicinity
spent. Communication: Ability to communicate in an effective and
professional manner with co-workers, guests, co-tenants, vendors,
suppliers, and outside agencies in writing, in person, and over the
phone. Vision: Ability to effectively use a computer screen and
interpret printed materials, memos, and other appropriate
paperwork, and ability to use all items in the restaurant.
Lifting/Carrying : Ability to transport inventory, equipment,
files, and office supplies – lift and carry up to 50 lbs.
Stooping/Kneeling: Ability to access files, supplies, and inventory
in low cabinets and shelves. Reaching/Handling: Ability to input
information into POS and other computer systems; ability to
retrieve and work with appropriate paperwork, equipment, and
supplies; and ability to access files, supplies, and inventory in
high cabinets and shelves.
Keywords: CAFE YUMM, Tigard , Director Of Restaurant Operations, Hospitality & Tourism , Portland, Oregon
